Knowledge Base
Find usage guides, best practices, and answers to common questions to help you and your team get the most out of TopEdge AI.
Documentation is updated regularly. If you cannot find what you need, please contact our support team.
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Getting Started
New to TopEdge AI? Start here to learn the core concepts of the platform, the basic operations, and how to get your first diagnostic report.
- Platform Overview & Navigation Guide
- How to Connect Your First Website
- Understanding Your First Diagnostic Report
- Setting Up Accounts & Team Permissions
FAQ
Detailed answers to common questions about diagnostic report data sources, update frequency, billing, and more, so you can find answers fast.
- Diagnostic Report Data Sources Explained
- Data Update Frequency & Latency
- Billing & Payments FAQ
- Account Management & Security Settings
API Documentation
A complete API reference for developers, covering endpoints, request parameters, response formats, and sample integration code.
- API Quick Start
- Authentication & Permissions
- Querying Visibility Data
- Webhook Event Notifications
Video Tutorials
Hands-on walkthroughs that show you how to use every feature of the platform, from basic operations to advanced techniques, step by step.
- Full Platform Onboarding Tutorial
- How to Optimize Content for Higher Citation Rates
- Competitor Analysis In Depth
- Generating Custom Reports
Best Practices
Lessons from our customer success team and industry experts to help you maximize the impact of your GEO strategy.
- GEO Content Strategy Guide
- 10 Tips to Boost AI Citation Rates
- Multi-Market Brand Optimization
- How to Measure GEO ROI
Troubleshooting
Running into issues? Find common symptoms, likely causes, and step-by-step fixes for frequent problems.
- Fixing Data Not Updating
- Resolving Domain Verification Failures
- Fixing Report Generation Errors
- Common API Call Errors